The engagement at a glance
- Client
- U.S. snack and grocery seller (name kept confidential)
- Marketplace
- Amazon.com, Fulfillment by Merchant (FBM)
- Engagement
- Profit-sharing partnership, managed by FoXedo since 2024
- Starting point
- High order defect rate, negative feedback, seller-fulfilled offers deactivated
- Services
- Account reactivation, fulfillment workflows, listings, product research, pricing, inventory planning, account health monitoring
- Status
- Active and growing, managed daily by FoXedo
Where the store started
When FoXedo took over operations in 2024, the account was in trouble on three fronts at once.
High order defect rate
The order defect rate was above Amazon’s limit, putting the whole account at risk.
Negative feedback
Negative feedback was building up and weighing on the store’s reputation with buyers and with Amazon.
Seller-fulfilled offers deactivated
The store could not sell its own fulfilled offers, so sales had effectively stopped.
What we did
Recovery first, then growth. Each stage built on the one before it.
- 1
Reactivate the account
We investigated the root causes behind the defects, fixed them, and worked through Amazon’s process to get the seller-fulfilled offers reactivated. - 2
Rebuild fulfillment
We set up a daily order routine with same-day processing, plain-box packing, valid tracking on every order, and buyer messages answered within 24 hours. - 3
Grow the catalog
With the account stable, we researched new products, optimized listings, and priced every SKU for margin after fees and shipping. - 4
Scale with control
Inventory planning, daily account health checks, and monthly profit reporting kept growth steady without new risk.
Before and after
The same store, two years apart. Current figures are taken directly from Amazon Seller Central.
| Metric | 2024, when we started | October 2026 |
|---|---|---|
| Account status | Seller-fulfilled offers deactivated | Healthy. Account Health Rating 388, enrolled in Account Health Assurance |
| Order defect rate | High, above Amazon’s limit | 0.17% (6 of 3,581 orders, 60 days). Target: under 1% |
| Late shipment rate | Rebuilt with a new daily order routine | 0% (0 of 1,516 orders, 30 days). Target: under 4% |
| Negative feedback | Building up and hurting the account | 0.14% of orders (60 days) |
| Sales | Stopped while offers were deactivated | $702,958 in ordered product sales over the last 12 months |
| Units | Rebuilt from the start | 25,325 units in 2026 so far, already more than all of 2025 (24,964) |
| Orders shipped | Rebuilt from the start | 10,000+ seller-fulfilled orders shipped in the last 365 days |
| Profit | Rebuilt from the start | Approximately $15,000 to $20,000 per month (FoXedo internal reports) |
$5,136.94 in sales by 6:45 PM.
On October 27, 2026, the store sold 198 units across 149 order items before the day was over. That is 86% more than the same day last year, and 44% more than the day before.
The proof, straight from Seller Central
Unedited screenshots taken on October 27, 2026. Store name and customer details are hidden to protect our client’s privacy.
Click any screenshot to view it full size.
One store. One of 15+ we run today.
FoXedo currently manages more than 15 Amazon stores for clients across the United States, most of them on profit-sharing partnerships. We have published this one so you can see the kind of work we do.
Want to see more? On a free call, we can walk you through other stores live, on Zoom or WhatsApp, and talk about what a partnership could look like for your business.
- Other stores we manage, live in Seller Central
- How our daily order and warehouse routine works
- How we report sales, costs, and profit each month
- How a profit-sharing partnership is structured
Could your Amazon store be our next success story?
Whether your account needs recovery or you are ready to scale, book a free 30-minute call. We will look at your store and show you how we work.
Results depend on products, category, competition, pricing, and marketplace conditions. Past results do not guarantee future results. Figures shown are for one client store and are not a promise of similar results for other stores.